Do all your products are FDA approved?

Yes. Our manufacturing plant is registered with FDA and our products are 510k cleared.

Is there a minimun order amount?

No. You can order as little as you need

Where is your warehouse located?

Our warehouse is located in the City of Querétaro in the Country of Mexico.

Is there an official correspondent company located in the USA?

Yes, Truemed Group LLC.

What delivery company do you use?

You can either choose Fedex for fast delivery or UPS if you are not in a hurry

How long does it take to arrive?

From 2 to 20 days depending on the courrier your select

Do I have to file any customs format?

No, our USA labeled and distributor, Truemed Group LLC, will file any customs format

What is your return policy?

Please read the Return Policy  Section

Do I have to send back the product to Mexico if I return it?

No, you will send it to our office in Texas

  • Address

    2002 Timberloch Pl Suite 200, The Woodlands, TX, 77380

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